Ardolino, Bill, 43-44 Argentina, 250, 322 Arguello, Mike, 83, 261-62 Army, U.S., 432;
Central Command, 430 Arrow, 417
ASIMCO Technologies, 114, 116, 120,
122-24,127 Askey, 417 Assaf, Anas, 467 Associated Press, 218-19, 271 Association of
University Technology
Managers, 245 Asustek, 417 Atef, Mohammed, 445 AT&T, 58, 67,68; Bell Labs, 113, 254
Athens Olympics, 250 Atta, Mohammed, 292, 395, 396, 445, 449 Attal, Alex, 282-83 AU
Optronics, 417 Auras, 416
Australia, 6, 16, 95, 138, 187, 320,436
Austria, 320, 442
automobile industry, 29, 102; in India, 234;offshoring in, 122-25; supply chain
in,146-47
Avis, 425,426
Awadallah, Bassem, 462
Azim, Shabana, 458
Baker, Dolly, 36-37
Baker, James A., 111,48-49
Baker, Mitchell, 99
Baldwin family, 97-98
Baltimore, David, 303-4
Bangladesh, 315
BankBoston, 244
bankruptcy, 319, 320
Barksdale, Jim, 57-60, 63-64
Barnes and Noble, 65
Barrett, Craig, 182, 183, 268, 322
basketball, 250-51,303
Beesley, Angela, 95
Behlendorf, Brian, 84-89, 91-93
Beijing Foreign Affairs Institute, 411
Beijing Municipal Bureau of Commerce, 408
Belding, Brian, 372
Belding, Katie, 372-73
Belgium, 95, 403
benefits, portable, 284-88
Berlin Wall, fall of, 48-52, 55, 60, 73, 182,
192, 194,313,385,441-42 Bemers-Lee, Tim, 56, 86 Best Buy, 118
Bhagwati, Jagdish, 232, 233 Bible, the, 48
Bigari, Steven, 40-41
Bina, Eric, 86
biodiversity, 297-98
bin Laden, Osama, 55, 387, 395-97, 400-401, 403-405,436,438,444-45,447,448
Birdsall, Nancy, 461
Bir Zeit University, 467
BlackBerry, 213
bloggers, 93
Bloomberg news organization, 18
Bluetooth, 159-60
BMW, 354
Boeing Aircraft, 75, 171, 194-97
Bombardier, 263
Boomer, L. Gary, 14
Boston College, 271-72
Boucher, Richard, 425
Bradley, Bill, 197
Brazil, 51, 78, 95, 117, 314, 320, 322,414
Brezhnev, Leonid, 278
Brickwork, 31-32
Brin, Sergey, 152, 154-55,292
Britain, 9,95, 212, 231, 234,320, 344,404, 445; automobile industry in, 171-72,
211-12, 354-56; economic reform in, 314, 333; India and, 50, 190, 325, 328; Microsoft
research center in, 266; Muslims in, 399; offshoring by, 417; university enrollments
in, 260
Britannica.com, 94
British Airways, 171,425,426
Brookings Institution, 293
Brown v. Board of Education (1954), 254
Buddhists, 463
Buffett, Jimmy, 373
Bureau of Labor Statistics (BLS), 258
Burkina Faso, 320
Burns, Nick, 39
Bush, George W., 42, 93, 198-99, 268, 283-84,303,387,450-52
business startup costs, 318-20
C++, 111
California, University of: Berkeley, 85, 87, 96;
Santa Cruz, 293 California Institute of Technology (Caltech),
84, 303-4
Calle, Luis de la, 313, 322 Cambodia, 142, 320, 363-66
Cambridge Energy Research Associates, 413
Cambridge University, 193, 234
camera phones, 169-70, 179, 372-74
Cameroon, 320
Canada, 138, 143, 148, 187, 310, 320, 331, 410
capital markets, 245-46
CapitalOne, 290-91
Caplan, Mitchell H., 351,352
Carnegie Endowment for International Peace, 451
Carnegie Mellon University, 96, 105
Carrico, Bill, 304
Carrier, 29
Castaneda, Jorge, 332
Caterpillar, 122, 124
CAT scans, 15-16, 30,239
Cawley, Joel, 63, 76, 79, 81, 302, 353
CBS News, 42,93
CCI,416
Celestica, 299
cell phones, 160-61, 164-65, 167, 169-70, 213,372-74
Central Intelligence Agency (CIA), 39, 292
Chamber of Commerce, U.S., 311
Chambers, John, 323
Chanda, Nayan, 383, 405
Chechnya, 406,434-36
Chen Shui-bian, 424
Cherukuri, Satyam, 30, 29-30
Chile, 316
Chi Mei Optoelectronics, 417
China, 29,92,95,104, 141, 151, 181-83, 208, 252, 277, 309, 316, 322,354,385,407,430,
463; basketball in, 250; capital markets in, 245; cell phones in, 373; Central Bank
of, 310; communist revolution in, 436; Cultural Revolution in, 267, 328; culture of,
325, 327-28; disease in, 378; economic growth of, 249; economic reforms in, 314;
education in, 264-68, 271-73, 305, 333, 335; eighteenth-century, 11; energy
consumption in, 407-12; engineers in, 113, 257, 258, 280; enrollment in foreign
graduate schools of students from, 260; environmental issues in, 300; and fall of
Berlin Wall, 51; IBM and, 210-11; immigrants from, 292; intangibles of economic
development in, 329, 331-36; intellectual property piracy in, 218; manufacturing in,
21, 74, 114-27, 235, 294, 309-13, 315, 356,414,416,417,421-22; middle class in,
275-76, 387; and open-
sourcing, 102; outsourcing to, 32-36, 113, 189, 247-49, 361; political stability of,
247; poverty in, 315; rural population of, 221, 376, 377, 380,413-14, 419, 420;
scientists in, 257, 269; Taiwan and, 419,422-25; trade policy and, 228-33, 235-36;
in Wal-Mart supply chain, 132, 138, 140, 177; work ethic in, 263, 264; zippies in,
191-94
China Airlines, 418-19
Christians, 430,463
Cisco Systems, 30, 60, 166, 179, 253, 304, 322
Citibank, 234, 388
Citigroup, 13
Civil War, 406
Clark, Jim, 58, 59
Clinton, Bill, 10, 45, 216, 231, 254, 386
CNB Arabiya Television, 210
CNETNews.com, 68, 159
Coast Guard, U.S., 20
Cobden, Richard, 414
Coca-Cola Corporation, 28
Cohen, Alan, 81-82, 159,167
Cold War, 49, 182, 195, 222, 249, 274, 279, 283, 296
CollabNet, 84, 92
collaborative planning, forecasting, and replenishment (CPFR), 134-35
Colombia, 320
Columbia University, 193, 232
Columbus, Christopher, 3-5, 7, 9, 32
Commerce Department, U.S., 45, 123, 451
commercial contracts, enforcement of, 319-21
commoditization, 241-42, 344
communism, 31, 277, 328, 331; collapse of, 39-50, 182
Communist Manifesto (Marx and Engels), 201-4
Compal, 416
Computer Associates, 89
computer games, 185-89
Concurrent Versioning System, 88
Confederation of Indian Industries, 50,426
Conference Board, 118
Congo, Democratic Republic of, 320
Congress, U.S., 254, 256, 268-69, 279, 281, 287
Conservation International (CI), 297-98,412
Converse shoe company, 334
Conway, Maureen, 359, 360, 390-91
core competencies, 357
Corning Glass, 226
Corporate Library, 67-68
Cosby, Bill, 304-5
Costa Rica, 416
Costco Wholesale, 214, 216, 220
Council of Economic Advisors, 199
Cowell, Simon, 262
Cray supercomputers, 61
credit histories, 319, 320
CSFB, 234
C2C (customer to customer) transactions, 77
culture, 324-29
Cummins, 122, 124
Customs Service, U.S., 145
Czech Republic, 320, 322
DaimlerChrysler, 123-24
Dalrymple, Theodore, 399
Darfon, 416
Das, Tarun, 50
data-entry businesses, 364-67
David, Paul A., 177-78
Davis, Shannon, 40-41
Davos World Economic Forum (1999), 65
Death of a Salesman (Miller), 220, 237
Defense, U.S. Department of, 268
Degner, Alan, 206
Dell, Michael, 417,421
Dell Computer, 22, 34, 78, 117, 208-9, 235, 253, 301, 414-22,430, 463;Merge Facility,
418; Order Management System, 414-15; socially responsible manufacturing practices
of, 299-300; Supplier Logistics Centers (SLCs),414
Deloitte Consulting, 206
Delta Air Lines, 24-25, 27, 425, 426
Delta Electronics, 417
Democratic Party, 199, 206, 207, 216, 221, 297
Deng Xiaoping, 115, 116, 314
Denmark, 320
DHC, 34
DHL, 345-47
Dhruva Interactive, 185-89
Digital Divide Data, 363-67
digital photography, 342-43
digital technology, 64-65, 161, 162
Dillon, Sam, 260
Discovery Times Channel, 5, 225
disease, 376-82 disempowerment, 382-92 Disney Corporation, 71-72 DoCoMo, 168-70
Doerr.John, 56, 59,71,280 Dollar, David, 315 Dominican Republic, 320 Donaldson
Company, Inc., 235 dot-com boom and bust, 64-67, 81, 103,
109-10, 178, 197-98, 273, 346, 352 Dow Jones, 18 DreamWorks SKG, 166-67 DSL, 78
Dubai, 316, 326, 329, 347 Dunn, Debra, 300 Dutkiewicz, Rafal, 264
East Germany, 49; see also Berlin Wall, fall of
East Timor, 436
eBay, 68, 77-78,146, 198,453-56,460
Eckroth, Joseph R., Jr., 129
e-commerce, 81,231,428
ecommerce-guide.com, 77, 78
Economy.com, 40
education, 261-65, 288-90, 312-16, 323, 333;
lifelong, 284-85, 290-92; parenting and,
303-5 Egypt, 346, 309-12, 317, 329-30,403,456,
457
Ehlers, Vem, 268-69 Einstein, Albert, 339 Electric Boat, 20 Electronics Industry Code
of Conduct,
299-300
El-Hadidy, Lamees, 310-11 Ellsworth, John, 218 Ellsworth, Justin M., 218 Elpida, 416
El Salvador, 320 Emanuel, Rahm, 216 employability, 284-93 employment laws, 246,
284-85, 318, 320,
321
empowerment, 379-80 Energy, U.S. Department of, 268 energy consumption,407-13 energy
independence, 283 Engels, Friedrich, 201-4 engineers, U.S.shortage of, 307-11 Enron,
178, 198, 245, 361 environment, 298-301; energy consumption
and,409,411-13
479
Environmental Protection Agency (EPA), 357
Epson, 3
Erdogan, Recept Tayyip, 457
Eriksen Translations Inc., 165
Ernst and Young, 166
Eskew, Mike, 144, 147, 148, 150
ESPN, 250, 251
Estrin, Judy, 304, 305
Esway, Ibrahim El, 312
Ethernet, 72
ethics, corporate, 360-63
Ethiopia, 319
E'Trade, 98, 296, 350-52, 361
European Union (E.U.), 52, 118, 211
Excel, 466
Exxon, 17
Ezrahi,Yaron, 387,405,432
fascism, 395
Featherstone, Liza, 215
Federal Bureau of Investigation (FBI), 292
Federal Express, 58, 125, 141, 241, 345-46
Federal-Mogul Corporation, 122
Federal Reserve, 120, 178
Feinstein, John, 251
Ferdinand, King of Spain, 4
fiber-optic cable, 66-70, 103-5, 108-10, 161,
163, 179, 195, 348 file-sharing technology, 164 file transfer protocols (FTP), 61,
364 financial services, online, 350-52 Finland, 320
Fiorina, Carly, 161-62, 179,200 Firefox, 99-100 Fischer, Stanley, 463 Flextronics,
299
Food and Drug Administration (FDA), 216 Ford, Henry, 80 Ford, Rollin, 134-36 Ford
Motor Company, 146-47 Forrester Research, Inc., 40 Fortune 500 corporations, 288
Foster, Dick, 245-46 Fox, Vicente, 333 Foxconn, 416, 417 Foxwoods, 20 Fractint, 84
France, 322
Freedom House, 395, 461 freelancers, 340-41 Freeman, Richard B., 182 free software
movement, 96-103, 188
free trade, 225-36, 406 French Revolution, 460 Friedman, Benjamin, 324 Friedman, Orly,
448 Fudan University, 247-48 Fujitsu, 417 Fukuyama, Frank, 332
Gagarin, Yuri, 279
Gartner Group, 291
Gates, Bill, 55,65, 101, 194, 222, 244, 264-66,
281, 348, 378-82, 393 GeekCorps, 98
G-8 developed nations, 183, 384, 386 Gemtek, 417 General Electric (GE), 6, 30, 34,
105-6, 110,
180,302,425,426,429 General Motors, 102, 123, 209 General Public License (GPL), 97
George, Abraham, 464-68 George Washington University, 345 Germany, 124, 211-12, 246,
309, 322, 333,
345, 347, 354, 355,405,412,416,441;
culture of, 328; industrialization and
modernization of, 395; radicals in, 396;
university enrollments in, 260; see also
Berlin Wall, fall of Gerstner, Lou, 281-83 Ghana, 320 Ghandour, Ali, 345
Ghandour, Fadi, 345-50, 352, 464, 468 Gimp, 98
Glass, David, 131-34 Glenn, John, 256
Global Competitiveness Report, 335 Global Crossing, 67-68, 105 Global Distribution
Alliance, 348 Global Edge, 29 Global Insight, 235 global warming, 283 glocalization,
324-29 Glocer,Tom, 16-20 GNU, 97
Goldin, Claudia, 289 Goldman Sachs, 3, 105 Goodman, Allan E., 244, 259 Google, 6-7,
65, 68, 78, 98, 151-59,171,
187-88, 198,212,231,233,366 Gorbachev, Mikhail, 52, 314 Gorman, Maya, 31 governance,
corporate, 361-63 Government Accounting Office (GAO), 256
480
GO Web server, 89
Grace T.H.W. Group, 423
Grand Challenges in Global Health, 380-81
Granofsky, Rena, 134-35
graphic facilitation, 390
Great Depression, 9
Great Society, 276, 277
Greenberg, Daniel S., 269-70
Greer, Bill, 240-43, 340
Greer,Jill, 340, 371
Greer, Ken, 220, 340-45, 371
Guatemala, 320
gun laws, 371-72
Gunther, Marc, 301-302
Gutenberg, Johann, 46
Hadjimichael, Bita, 371
Haifa University, 432
Haiti, 320
Hamas, 434, 435
Hammer, Michael, 214,451
Haque, Promod, 111-12, 372
Harvard University, 51, 104, 182, 193, 201, 284, 289, 293, 324, 363, 437; Business
School, 282; Crimson, 364-65
Hastert, Dennis, 199
health care, 214; portability of benefits, 285, 287; poverty and lack of, 376-82
HealthScribe, 107
Hebrew University, 387
Helsinki, University of, 97
Heritage Foundation, 123
Hewlett-Packard (HP), 3, 34, 161, 179, 200, 208-9, 235, 253, 459; Bank of India and,
358-60; patents registered by, 398; PocketPC, 160; poverty alleviation collaboration
of, 389-91; socially responsible manufacturing practices of, 299-300; UPS and, 143,
144; videoconferencing suite designed by, 166; Wal-Mart and, 129, 301
Heymath.com, 234
Higglytown Heroes (TV series), 72-73
Hill & Knowlton, 180
Hindu, The (newspaper), 387
Hindus, 50, 328,430,456,457,463
Hindustan Aeronautics, 196
Hitachi, 417
Hitler, Adolf, 395
HFV-AIDS, 376
Ho Chi Minh, 396
Hockenstein, Jeremy, 363-67
Holmes, Steve, 143
Homeland Security, U.S. Department of, 260,
homesourcing, 37-38 Honeywell, 26
Hong Kong, 6, 263, 320; University of, 94 HotWired, 86
Howard Hughes Foundation, 247 HTML, 61, 240 HTTP, 61
Hubbert, Jiirgen, 123-24Hungary,190, 442 Hunter, Dick, 415, 417, 419 Hussein, Saddam,
420 Hyten, Scott, 71-72
IBM, 3,55,76, 79,81,251, 281-83,353,358, 443; business consulting services of, 357;
India and, 30, 106; introduction of PCs by, 52-54; Netscape and, 59, 63; open-sourcing
and, 82-84, 89-91, 93; sale of Personal Computing Division by, 127, 210-11; socially
responsible manufacturing practices of, 299-300
ideation, 241
Idei, Nobuyuki, 199
Illinois, University of, 58, 86
Illustrator, 241