Immelt, Jeff, 302
immigrants, 292-93, 316, 328; educational attainment of, 370, 304
Immigration and Naturalization Service (INS), 273
InDC Journal, 42-43
India, 3-8,11-32, 103-7,181,199, 205, 208, 211, 239, 252, 265, 315, 372, 373, 380,
390, 456-60,465; Bank of, 358-60; accounting in, 12-15, 88, 294; bankruptcy in, 319,
320; capital markets in, 245; caste system in, 237; Center for Policy Research, 387;
culture of,325, 328; customer call centers in,21-28, 225,261, 278,290, 356, 427-28;
delivery firms in, 346; disease in, 378; economic growth of, 249; economic reforms
in, 314; education in, 261-62, 273, 305, 333, 465-68; energy consumption in, 408-11;
and fall of Berlin Wall, 50-51; fiber-optic cable connecting U.S. and, 69, 103-5,
108-10; homesourcing versus outsourcing to, 38; immigrants from, 292; Indiana and,
205-8; Institutes of Management, 104; Institutes of Technology (IIT), 104-5, 113,
481
234; intangibles of economic development in, 329-31; manufacturing in, 322, 417;
medical transcription in, 107-8; middle class in, 376; offshoring to, 417;
open-sourcing in, 92, 97; Pakistan and, 419, 425-29; personal remote assistants in,
30-32; politics in, 387; poverty in, 315, 376-77, 387-88; radiologists in, 16, 239;
R & D in, 30; Reuters in, 16-20; Rolls-Royce in, 354, 355; rural population of, 382-84,
387-91; social entrepreneurs and, 364, 365; software development in, 5, 30, 35, 105,
106; trade policy and, 127, 228-36; work flow software in, 78; and Y2K computer crisis,
108-13, 115; zippies in, 184-91,226 Indonesia, 318-20, 326, 392,409,412, 417,
422,456,460
Industrial Revolution, 9, 46,202, 323 Infineon,416 Infocus Tech, 445, 446 in-forming,
151-59, 161, 171, 176 Infosys, 5-7, 28, 110, 112, 141, 225, 226, 238,
290,429,447,469 innovation, 244-45, 253; education and, 264,
268
insolvency, resolution of, 320 insourcing, 141-50, 161, 171, 176, 350 Institute of
International Education, 244, 259 Intel, 28, 30, 98, 163, 182, 232, 234, 253, 268,
272-75, 416; International Science and Engineering Fair, 266; Science Talent Search,
270
intellectual commons, 83-95 intellectual property, 217-18,246 International Finance
Corporation (IFC),
317-22
International Labor Organization, 398 International Mathematical Olympiad, 270
International Monetary Fund (IMF), 183, 234,
384, 386,463
Internet, 16, 17, 53, 72, 174, 179, 196, 204, 259, 309, 358, 374, 408; Arabs and access
to, 397, 401; browsers, 56-64, 71; chat rooms, 192; in China, 34, 125; digitization
and, 64-65, 161; early, 53, 54; economic reform and, 321-23; and Electronics Industry
Code of Conduct, 300; empowerment through, 379; fiber-optic cables and, 66-70, 108;
human contact versus, 220; in India, 187-88, 388; in Jordan, 462; open-sourcing and,
83, 85, 103; parcel delivery management and tracking on, 145, 148,149, 348-49; phone
calls via, 165; search engines, 150-59, 231, 233; in South Korea, 183; sports and,
250; terrorist use of, 430-37, 445; total global usage of, 198; wireless connectivity
to, 159, 161, 164, 168-70; work flow and, 76-80; see also dot-com boom and bust;
specific companies
Internet Engineering Task Force, 87
iPaq, 159-60
iPod, 65, 153, 155, 163, 171
Iran, 283, 292, 346, 366, 404, 410-12, 419, 420,423,456,461
Iraq, 38-40, 406, 420, 423, 461; U.S. war in, 198, 218, 345, 386,402,431,435,448,456
Ireland, 117, 208, 320,414,417
Isabella, Queen of Spain, 4
Islam, see Muslims
Islamic Studies and Research Center, 400
Islamists, 392, 394,431
Islamo-Leninists, 394-97,401-402, 423-26, 429
Israel, 15, 292, 345, 349, 392, 404, 406, 417, 419,431,432,466-67
Italy, 235, 322,335, 354,386, 396
Jabil, 299
Jackson, Janet, 156
Jackson, Jesse, 304-5
Jackson, Shirley Ann, 252-55, 270, 275
Jahjah, Dyab Abou, 403
Janaagraha, 388
Japan, 6,95, 138, 151, 182, 196, 210, 227, 236, 249, 263, 322, 332, 335,
354,411,413,419; automobile industry in, 29; bankruptcy in, 320; China and, 32-36,
119-20; culture of, 325, 328; education in, 264; energy consumption in, 409,410;
External Trade Organization (JETRO), 119, 422; in global supply chains, 422,423;
immigrants from, 292; offshoring by, 228, 416. 417; post-World War II, 50, 126, 231;
radicals in, 396; research and development in, 269; Wal-Mart and, 139-41; wireless
technology in, 160-61, 168-70
Java, 111
J.C. Penney, 118
J.C. Williams Group Ltd., 134
JetBlue Airways, 36-38, 443,444, 446-47
Jews, 430,436,458,463
Jiang Mianheng, 423
Jiang Zemin, 423
482
jobs: creation of, 287; untouchable, 237, 423
Jobs, Steve, 5 5
Jockey International, 143
Johns Hopkins University, 15-16, 113, 162,
242,278,293,462 Johnson, Lyndon B., 276 Johnson, Paul, 328 Joint Chiefs of Staff,
38 Jordan, 273, 316, 34-49, 366, 461-62 Juhaiman movement, 327 just-in-time inventory
program, 135
Kai Fu Li, 266-68
Kanagawa, Treaty of (1854), 139
Kannan, P. V., 25, 184-85,263
Karatnycky, Adrian, 395, 396
Katz, Larry, 289
Kennedy, John F., 254, 256, 278-79, 283, 284,
290
Kernan, Joe, 206 Keyhole, 159
Khalsa, Gurujot Singh, 108 Khomeini, Ayatollah, 404 Khosla, Vinod, 105 Khrushchev,
Nikita, 278 Kiuchi, Masao, 140-41 Klamath Communications, 180 Klausner, Rick, 381,
382 Klein, Michael, 317 Kleiner Perkins, 56 Kletzer, Lori, 294-95 Kmart, 133 Knight,
Bob, 251 Konica Minolta Technologies bizhub, 174-76,
188
Koo, Richard C, 262-63 Koon, Tracy, 272-75 Korea, see North Korea; South Korea
Kray,Art, 315 Krishnakumar, N., 426 Kuehn, Kurt, 146 Kulkarni, Vivek, 31-32,427 Kurtz,
Howard, 93 Kuwait, 404
labor markets, flexibility of, 246 Landes, David, 324, 326 Landor Associates, 180
Laos, 365
Law, Lalita, 376-77,465, 466 Lawrence, Robert, 284, 293 Lebanon, 326, 345, 423
Leninists, see Islamo-Leninists
Lenovo, 210-11
Leonard, Andrew, 86, 89
Leopold, Aldo, 412
Levin, Richard C, 247-48
Levine, Joshua S., 296
Levitt, Arthur, 453-54
LG.PhilipsLCD,417
Lih, Andrew, 94-95
Linux, 91, 97-99, 101,103,261
Litan, Robert E., 293-95
Liteon, 417
Lithuania, 250, 251
Los Angeles Police Department, 403
LRN, 158,360-63
Lucent Technologies, 29, 68, 112-13, 163
lump of labor theory, 227
Lynx, 86
Ma, Mary, 210
Macedonia, 321
macroeconomic reform, 313-15, 319-20
Mahon, Karen, 218-19
Mail Boxes Etc., 144
malaria, 376, 379, 381
Malaysia, 95, 117, 208, 326, 356, 399-400,
409,412,414-18,422,435,445 Mali, 98
Malleswaram College for Women, 26 Mandelbaum, Michael, 113, 277-78, 283,
462,463
Mankiw, N. Gregory, 199 Manpower Development and Training
program, 279
Mao Zedong, 116, 328,436 Marshall, Will, 286 Marshall Plan, 50 Marx, Karl, 201-4,
222 Marx, Tzvi, 438 Marxism-Leninism, 395, 396 Massachusetts Institute of Technology
(MIT),
96, 104,113,244,254,261,267 Mattel Inc., 129 McCaw Cellular, 58 McCool, Rob, 86 McCue,
Mike, 68 McDonald's Corporation, 40-42, 195, 241,
298-300, 384, 389,420,424-25,427 MCI, 68
McKinsey & Company, 32, 245, 363, 364 Medicaid, 215, 285
Medicare, 285
Medline, 162
Meghna, C. M, 24
Mehta, Pratap Bhanu, 387
Memphis, University of, 467
Mercedes-Benz, 123-24
Merrill Lynch, 449
Messman, Jack, 91
Mexico, 20, 115, 117, 138, 296, 300, 309-10, 313, 316, 320, 323, 417; Center of
Research for Development, 336; Central Bank of, 310; economic reforms in, 314;
intangibles of economic development in, 330-36
micromultinationals, 356
Microsoft, 3,65, 81, 163, 194, 217, 231, 233, 234,253, 274-75,463; in China, 34,
266-68, 365; Dell and, 418; in India, 22; Internet Explorer, 62, 63, 99; in Jordan,
348; MSN,56, 171; MSN Web Search,153; Office, 98, 100,188; and open-sonrcing, 81-83,
97-102, 280; Windows, 28,52-54,57,60,62, 64, 71, 73,74, 80,97,99,102,161,188, 226;
Word, 76-78,187,466
middle class, 375-76, 384,420
MindTree, 360-62,426
Minnesota Conceal and Carry Law, 371-72
Minow, Nell, 67-68
MIPS (millions of instructions per second), 163
Mitsubishi, 196
Mitsuishi, Tamon, 169-70
Mobility, 417
Moguls, 325
Mohegan Sun, 20
Mohammad, Mahathir, 399-400
Mohammed, Khalid Sheikh, 444, 448
Mondragon, 264
Mongolia, 366
Montenegro, 320, 321
Morgan Stanley, 63, 120
Mormons, 37, 446
Morocco, 316, 392
morphing, 242
Morris Air, 37, 446
Mosaic, 58-59, 70
Motev, Mohammed, 467
Motorola, 168,417
Moussaoui, Zacarias, 445-46
Mozilla Foundation, 99-100
MphasiS, 12
MP3 player, 43
MRIs, 16
M-System,417
Muhammad, 309, 397
Mullis, Ina, 271-72
multinational corporations, 209-10, 356; see
also specific companies multipurpose devices, 164-65, 174-75 Mundie,Craig J., 53-54,
56, 76, 81, 100-102,
163,217 Muslims, 9,55, 310-12, 325-29, 385,
392-407, 430, 432, 445,456; in India,
456-59, 464; oil and, 461-63; terrorists,
392,431-32(seeafeoal-Qaeda) Mussolini, Benito, 395 Myers, Gen. Richard, 38
Nairn, Moises, 323
Nanya, 416
Napster, 70, 164
Naqvi, Mujteba, 414
Nasdaq, 209, 245, 345, 346, 463
National Aeronautics and Space
Administration (NASA), 256,465 National Basketball Association (NBA), 250-52
National Cancer Institute, 381 National Center for Supercomputing
Applications (NCSA), 58, 86-87 National Commission on Mathematics and
Science Teaching for the Twenty-first
Century, 256-57
National Foundation for American Policy, 270 National Guard, 42, 48, 93 National
Institute for Science and Technology,
National Institutes of Health (NIH), 247, 269 National Science Board (NSB), 257-60
National Science Foundation (NSF), 198, 255,
256,268,281 NATO, 39
Naval Historical Center, 139 Navy, U.S., 20,409 Nazis, 397 NEC, 417
Neeleman, David, 37-38, 443, 446-47 Nehru, Jawaharlal, 50, 104 Neland, Glenn E.,
422-23 NeoIT, 239, 459 Netherlands, 9, 95,320 NetMeeting, 187Netscape, 56-59, 61-64,
70, 71, 73, 79, 81, 83,86, 105, 149,161,176,231 New Frontier, 277,484
New York Stock Exchange (NYSE), 245
New York University, 465
New Zealand, 320, 374
Nielsen/NetRatings, 198
Nigeria, 320, 392, 460
Nike, 143, 144
Nikon, 149
Nilekani, Nandan, 5-8, 11, 28, 141-42, 238, 429, 447
9/11, 8, 178, 198, 258, 392, 395,400,433, 441-53, 456, 463, 469; airlines and, 296;
Bush urges consumption after, 252; exodus from New York following, 436; Internet and,
435; Iraq war and, 386; Islamo-Leninism and, 395, 396,402; middle-class Arabs and,
403; response of ordinary people to challenge of, 72; visa issuance after, 259, 260
Nixon, Richard M., 284
Nokia, 179,425
Nomura Research Institute, 262
nongovernmental organizations (NGOs), 365-66,388-89, 391
North American Free Trade Agreement (NAFTA), 199, 296, 310, 313, 330, 331, 334, 336
North Carolina Agricultural and Technical State University, 444
North Korea, 277, 315,419,420, 423
Northwest Venture Partners, 111, 372
Norton Utilities, 418
Norway, 320
Novell, 74,91
Nuclear Regulatory Commission, 254
nuclear weapons, 419, 425; terrorists and, 426-37
Office Depot, 299
offshoring, 114-17, 161, 176, 227, 235
Ogilvy & Mather, 180
Ohio Pilot Store, 445
Ohio State University, 117
Ohmae, Kenichi, 32, 117
oil, 407-12,460-63
O'Keefe, Sean, 256
Oklahoma Center for the Advancement of
Science and Technology (OCAST), 244-45 Old Left, 385
Olympic Games, 250-51, 303 Oman, 320 OneStat.com, 100
openknovvledge.org, 96
OpenOffice.org, 98
open protocols, 61
open-sourcing, 81-103, 161, 171, 176,429; free software movement and, 96-102;
intellectual commons form of, 85-95
Opswarelnc, 70, 231-32
Oracle, 81
Organization for Economic Co-operation and Development (OECD), 259-60
Organization of Petroleum Exporting Countries (OPEC), 410
Ortiz, Guillermo, 310, 323
O'Sullivan, Fran, 210
Otellini, Paul, 232
Outlook Express, 187
outsourcing, 38,40, 161, 171, 176, 199, 227, 350, 357; of anchored jobs, 239; to
Cambodia, 363-67; to China, 32-36, 113, 247-49; digital technology and, 344; to grow,
360-63; to India, 3-8, 11-32, 35, 38, 103-15, 187-91, 228, 260-61, 290,426; to Russia,
194-97
Pacific Design, 417
Page, Larry, 153-54
Paine Webber, 120
Pakistan, 50, 55, 315, 320, 331, 346, 366,404,
419,423,425-31,444,445,456,457,459 Palestinians, 349, 392,431,466-67 PalmPilot, 97,
152, 167 Panama, 319, 321 Papa John's pizza, 143 parenting, 303-5 Pasteur, Louis,
113 patents, 30, 217-18, 269, 397 Paul, Vivek, 30, 105-6, 109, 110, 236, 246,
356, 383-84,426-28 PayPal, 77-78, 146 PCs, 52-54, 60, 61,64, 100, 107, 108, 168,
186, 217; in China, 127, 210; in India, 103,
187; Internet and, 56-59, 62, 71, 73, 179;
wireless, 160; work flow and, 161, 176 Pearl, Danny, 431 Pearlstein, Steven, 263-64
Peking University, 247 pensions, 285-86 Pentagon, 39
Perkowski, Jack, 114, 116, 120-22, 124-25 Perry, Commodore Matthew Calbraith, 139,
140
485
personal digital assistants (PDAs), 162, 164-66;
see also PalmPilot personal remote assistants, 31-32 Peru, 318, 321 Pfizer, 20
pharmaceutical industry, 216 Philippines, 320,356,416,417,422,430 photography,
341-43 Pickering, Thomas R., 194-97 Pizza Hut, 3 Plow & Hearth, 145 Poland, 263-65,411
Pol Pot, 396 POP, 61
populism, 384, 388 Portugal, 4, 321
poverty, 315, 318, 319, 376; alleviation of, 389 Powell, Colin, 212-13,429 Powers,
Pat, 125-26 Premji, Azim, 458 Prickett, Glenn, 298-99, 412 Procter & Gamble, 136
productivity, 177-78, 318; outsourcing and,
260-61 Program for International Student Assessment,
272
Progressive Policy Institute (PPI), 285-88 property rights, 321 Puerto Rico, 250,
251
Qatar, 39, 316,400,403 QSRweb.com, 41 Quanta, 416 Quark, 241 Qusti, Raid, 327 Qwest,
164
radio frequency identification microchips (RFID),
135-36, 167 Rainbow/PUSH Coalition & Citizenship