问:假如你发现自己精疲力竭,你将会做些什么事情来恢复精力?
答:我不会让自己陷入一种公式化的工作模式中直到精力耗尽,我是那种永远要求新的使命以保持自己的动力与兴趣的人。
你能否节制自己过度地耗费精力?你的工作效率不高时,你会发现吗?你会做些事情来对付你的压力吗?
Q:If you found yourself getting burned out, what would you do to revitalize your energy?
A:I dont allow myself to get involved in a routine to the point that I get burned out. I've always been the type of person who asks for new assignments so that I stay motivated and interested.
问:我们公司认为雇员应花时间参加社团活动,你怎么看待这种想法?
答:我也赞成这种想法。我前一份工作是当经理,当时,我告诉每一个雇员:他们可以每月一次在星期五下午上班的时间,为他们自愿参与的慈善团体服务,只要他们不同时在同一个星期五去就行了。出乎意料之外,生产效率一点儿也没有降低,我想星期五下午或许并不是高效率的时候。我就把下午的时间用在阅读。
描述一下你自愿为某社会团体或者组织作贡献的经历。你比预料中做得更好吗?你有效地运用了你的技能吗?作为一个队员你是否大公无私?说明一下你的个人兴趣是如何使你即使在没有任何报酬时,也能高效率地工作的?除了支票以外,什么动机能激励你这样工作?
Q:Our company believes that employees should give time back to the community. How do you feel about it?
A:I believe that, too. In my last job as manager I told each of my employees that they could spend one Friday afternoon a month at a charity of their choice on company time as long as they werent all gone on the same Fridays. Ironically,
productivity didn't decrease at all; they got more done in the morning—and I guess Friday afternoons weren't that productive to begin with. I've spent my afternoons with an adult reading program.
个人兴趣和爱好
第三部分(11~16问)
问:什么社区项目能用得上你的专业技能并且使你特别感兴趣?
答:作为一个营销人员,我已免费给本地中学的筹集资金者提供了意见,还帮助地方不动产办公室设法提高农业区不动产的价值。
面试官想知道应聘者是不是一个好的合作伙伴,这个问题也让面试官感觉到应聘者的价值。尝试把你回答的重点放在与工作有关技能的应用方面,不要偏离话题而描述一个不能说明你工作技能的事业上,避免讨论任何有可能引起争论的慈善团体或者组织。
Q:What community projects that can use your professional skills are particularly interesting to you?
A:As a marketing person, I've offered free advice to our local high school for its fundraisers, as well as to a local realestate office whose success could help my rural community's realestate values.
问:假如你有许多业余时间,你会怎样利用它?
答:拥有大量的业余时间是再高兴不过的事情了,也许我会去旅行,学另一门语言,花更多的时间在我参加的两个慈善团体上,我还会学更多的有关会计学的课程。
在回答这个问题时,说明你会利用时间提高你的技能,或者回报社会,或者做好事。可能的话,选择与职业或者工作相关联的活动。例如:如果你在销售部门工作,就说你会参加青年促进协会,教授年轻人有关经商职业的知识。你的回答要表现出你工作的干劲和能力,以及天生的好奇心。不要说像“我不知道,我只想放松”之类的话。
Q:If you had unlimited leisure time, how would you spend that time?
A:I dont think I could ever be happy with lots of spare time. I'd probably travel, learn another language, and spend more time with my two charities. I'd also take more courses in accounting.
问:在团队工作或纪律方面,一项运动或爱好是如何让你受益的?
答:高中时的足球教练教我要密切注意其他人,这样,别人会在你需要他掩护的时候来掩护你。我已把这种规则用在我所有的工作组里,特别是用在贸易领域里。
谈一次你不借助团队的力量去获得预期的成果。举出具体的例子,然后解释你如何把同样的技能或经验、教训应用于你的工作上。
Q:Describe how a sport or hobby taught you a lesson in teamwork or discipline.
A:My football coach from high school taught me always to watch out for the other guy. If you do, he'll cover you when you need him to. I've applied that principle in all my work groups, especially on the trading floor.
问:不上班的时候,你愿意继续按时间表去工作还是宁愿顺其自然?为什么?
答:我的作息时间是很有计划的,因为通常我一天要开4~5个会。周末,我喜欢制定计划,但并不一定是一套固定的计划。计划本身对我来说是调节了生活节奏,使我得到放松。如果一点也不计划,我会感到在浪费时间。
无论你怎样回答,注意要紧扣你所面试的工作。例如:会计是一种要求严格和精确的职业,你的回答就应该表现出你是个热衷于制定计划和做事精确的人。然而,对于销售行业来说,这个问题从本质上来说反映了你的个性,同时它还反映了你对工作的适应能力。
Q:When you aren't at work, do you prefer to stick to a schedule, or do you prefer to be spontaneous? Why?
A:My workday is very structured because I'm generally in four or five meetings a day. On the weekends, I like to have a plan, but not necessarily a set schedule. That in itself is a relaxing change of pace for me, but I feel I'd be wasting time with no plan at all.
问:说说你放弃的一个兴趣。
答:早期,我想成为一个专门从事医学研究的医师。于是,我花大量的时间在化学实验室,接着我意识到我并不希望在往后的两年里继续呆在实验室里工作,那就是我改行选择从事销售医学仪器工作的原因。这就把我对医学专业的敬重与一份适合我个性的工作联系了起来。
说说你以前拥有的但现在放弃的兴趣或者爱好,确定这种兴趣在某种程度上与你面试的工作没有联系。谈一下你不感兴趣的原因和它怎样与你现时的兴趣不相容。一定要谈谈你现时的兴趣怎样与你的职业有关联。
Q:Tell me about an interest that you outgrew.
A:Early on, I wanted to be a research physician. Then I spent time in a chemistry lab and realized I wasnt looking forward to the next two years of lab work. That's why I've chosen marketing for medical equipment instead. It combines my respect for the medical profession with a job that's more suited to my personality.
问:描述一部你看过的、确实对你有启迪的电影。
答:我喜欢《飞越疯人院》这部令人感到压抑的电影中一个片段。有一个镜头是这样的:护士小姐拒绝打开电视,当时电视正在播放世界棒球联赛。因此,杰克·尼科尔森看着空白的荧光屏,并开始叙述比赛的情况,就好像那场比赛真的正在进行那行。其余的病人聚集在他的周围,伴随比赛的进行。我想那一幕就是想像的力量起作用的一个例子吧。
说明你可以从书本、电影等广泛的资料中吸取知识的能力,告诉面试官具体的一本或一部你能从中学到东西的书或电影。说说你如何运用那些方面知识并用在哪些方面。
Q:Describe a movie you've seen that really inspired you.
A:I loved one part of an otherwise depressing movie, One Flew over the Cuckoo's Nest. In one scene the nurse refuses to turn on the TV for the World Series, so Jack Nicholson looks at the blank screen and starts narrating as though the game were actually on. The other patients gather around him and follow the game. I thought that scene was an example of the power of visualization in making things happen.
难以回答的问题
第一部分(1~4问)
问:如果我告诉你,你今天的面试情况很糟糕,你怎么办?
答:首先我会问您,在这次面试中是否有某个具体的环节处理得不妥当。然后我会尽量回忆,在我与您的交谈过程中,我犯了什么错误。接着,我会重新考虑我对您的问题的理解上可能存在的问题。有必要的话,我会澄清它。最后如果时间允许的话,我会试着更全面、更恰当地对您给我指出的不恰当的地方再作补充。
面试官喜欢问诸如此类的压力型问题,目的是了解你是如何很好在压力下生存的。最佳办法就是保持镇定并且充分放松,不要动摇你的信心。
Q:What would you do if I told you that I thought you were giving a very poor interview today?
A:Well, the first thing I'd do is ask you if there was any specific part of the interview that you thought I might have mishandled. After that I'd think back and try to remember if there had been any faulty communication on my part. Then I'd try to review possible problems I had understanding your questions, and I'd ask for clarification if I needed it. Finally, if we had time, I'd try to respond more fully and appropriately to the problem areas you identified for me.
问:你被解雇过吗?
答:在我念大学时,有一年暑假实践,我在一家软件咨询公司工作。仲夏时,由于财务出现困难,一位新上任的董事长要求我们工作组全体辞职。尽管我的工作表现没有受到任何批评,但我还是与所有人一起被解雇了。假如你从未曾被解雇过,当然这会是一个很简单的问题。但是假如你曾经被解雇过,你就要准备详细地解释一下你的处境,而且有可能要回答随之而来的一系列非常具体的问题。假如结局超出你控制的能力,例如公司解体,大部分的面试官会表示理解。不过假如你被解雇是因为表现太差或者其他的问题,你就必须承认错误,并且说服面试官你已经改正了错误。
虽然这是一个难以回答的问题,但是你应绝对诚实。如果不诚实,并且面试官从你的证明人那里得到很多资料的话,你可能会被立刻解雇,或者得不到报酬。
Q:Have you ever been fired?
A:During one of my summer internships while in college, I worked for a software consulting company. Midway through the summer a new president was appointed because of some financial difficulties, and he requested the resignation of my entire group. I was swept out with everyone else, even though my work performance had never been criticized.
问:你为什么经常换工作?
答:在过去的5年里,我经常调换工作是因为我这种职业迅速变化的缘故。我的工作以政府的合同为基础。前几年,国会拨款上下波动,许多公司的合约都被取消,而其他的公司则获得巨大的、不可预料的巨额合约。这种易变性造就了许多有利的机会,但也带来了许多不稳定的因素。由于贵公司的生意大部分以消费品为主,而不是以政府产品为主,我喜欢有机会在一个相对较稳定并易于预见的环境下工作。
此时要坦率一点,个人的发展、一项大的预算或者其他有助于转换工作的经历都是跳槽的有说服力的理由。让面试官信服你一直对他或她的公司感兴趣。
Q:Why have you changed jobs so frequently?
A:My frequent job changes over the last five years have been due to the rapid changes in my profession. My jobs have been based on government contracts, and over the last several years congressional appropriations have been up and down, cau
sing some companies contracts to be canceled, while other companies land huge, unexpected contracts. This volatility creates some good opportunities, but it also creates a lot of uncertainty. Because your business is based mostly on consumer products, and not on government products, I welcome the opportunity to work in an environment where the business cycle is more stable and predictable.
问:为什么你上一份工作干了那么久?
答:我上一份工作干了7年多,在那段时间里,我完成了高等专科的学位,而且还被分配到不同的部门,接受两项长达6个月的任务。结果是我获得了一些额外的与那份特定工作没有联系的技能。因此,我想我已取得了很大的进步,而且准备好迎接下一个挑战。
面试官可会对你个人的提高和对付新任务的能力感兴趣。他或者她还很担心,你是否有安于现状的倾向。说明你是如何通过有意义的新方式去提高你的责任感。
Q:Why did you stay in your last job so long?
A:I was in my last job over seven years. During that time, I completed an advanced technical degree and also had two sixmonth assignments in which I was loaned out to different departments. As a result, I acquired some additional skills th
at normally arent associated with that particular job. Therefore, I think I've made good progress and am ready to accept the next challenge.
难以回答的问题
第二部分(5~7问)
问:告诉我,你最不喜欢的经理或者教授是什么样的。
答:嗯,从经理的角度来说,我十分幸运。我与我的教授们没什么过节。我走出大学校门的第一份工作是和一个难相处的经理一起工作。假如你走进他办公室向他请教,他会感到你在打扰他工作。所以,我们反而学会了互相帮助。我并不是说我很不喜欢他,因为在很多方面,他的确是个好经理,但我却宁愿他和我们多接近并给予我们更多的指点。
回答这个问题有点像穿越布满地雷的雷区一样,所以要当心!记住面试官并不是想了解你以前的上司,他或她想了解的是你对他们的评价。虽然面试官也许会引诱你去批评你以前的上司,但这样做会产生许多问题。尽管你的说法是完全真实和公平的,但面试官会认为你要么是与别人相处得不好,要么就是纯粹在指责别人。在这种困境中最好的解决方法就是选择一个并不太反面的例子,简单地提及它,然后,把回答的重点放在你从这些经历中学到了什么。
Q:Tell me about your leastfavorite manager or professor.
A:Well, Ive been pretty fortunate as far as managers go, and I didnt have any problems with my professors. In my first job out of college I worked with a manager who was pretty inaccessible. If you walked into his office to ask a question, you got the sense that you were bothering him, so we just learned to get help from each other instead. I wouldn't say he was my leastfavorite manager, because he was a good manager in a lot of ways, but I would have preferred that he'd made himself more available to us and given us more direction.
问:你遇到过的雇主中,谁最严厉,为什么?
答:那该是富兰克林协会的汉森女士了。当忙碌的时候,她会把人推向极限,而且她对细节要求严格。但是她总是很公正,并且会奖励工作做得好、勤劳的人。她是一个严格的老板,但也是一个好老板。
再一次提醒你,无论如何你也要避免对你前任的老板作任何否定的评价。像这位应聘者那样,绕过问题,回答积极乐观的一面。
Q:Who's the toughest employer youve ever had, and why?
A:That would be Ms. Henson at Franklin Associates. She'd push people to their limits when things got busy, and she was a stickler for detail. But she was always fair, and she rewarded good, hard work. I'd call her a tough boss, but a good boss.
问:你是如何处理与老板之间的紧张关系的?
答:我惟一感到的紧张那次就是我们都很忙碌,以致于无法互相了解对方的情况。我的老板不知道我正与另一位顾客因某些问题而纠缠不清,要求我在短期内完成大量的工作。我坚信员工会议的重要性,同事间应了解并尊重相互之间的时间需求。
在这里,最安全的做法就是举一个例子,说明你与你的老板产生误会时,你是如何去解决的。面试官想了解你是怎样避免类似的问题再次发生的。
Q:How do you handle tension with your boss?
A:The only tension Ive ever felt was once when we both got too busy to keep each other informed.My boss overcommitted me with a short deadline,not knowing that I was bogged down with another client problem.I believe firmly in the importance of staff meetings so that coworkers can respect the demands on each other's time.
针对学生和应届毕业生的问题
第一部分(1~2问)
问:为什么你没有取得更好的成绩?
答:学校对于我来说是一段精彩的人生经历。我实在喜欢新思想、专心学习、留心听课。我从来都不相信在考试前一晚死记硬背以争取高分或通宵达旦以完成一篇毕业论文是最明智的做法。我确信自己就像许多争取好成绩的学生一样学习刻苦。
如果已经进入面试阶段,适当的做法就是使自己符合这个职位的基本标准,包括教育方面的要求。在这里,面试官往往试图判断应聘者处理困境的能力。千万不要辩护或推卸责任,这是非常重要的。相反,尝试从正面的角度来回答这个问题——例如,集中于你学到的东西和所付出的额外努力,这样做要比只集中在成绩上好得多。
Q:Why werent your grades better?
A:School was a wonderful experience for me. I really enjoyed learning new ideas, I studied consistently, and I was attentive in class. But I never believed in cramming before the night of an exam just to get a higher grade or staying up all night to finish a term paper. I really believe I learned just as much as many students who went for the grades.
问:为什么你当初决定主修历史呢?
答:这是个艰难的抉择,因为我也对管理学、国际关系学和经济学感兴趣。但是,学习历史让我可以把三者结合起来,特别是通过对经济史的研究。另外,我知道我系的几位教授知识非常渊博,极具影响力。
证明你有充分的、合理的理由选择你的专业。如果你不能为自己的专业选择辩护,面试官就可能怀疑你对职业选择的考虑是否充分。你还要肯定选择专业的理由跟你的职业选择相符合。比如,如果你应聘银行经理职位,就不能说你是个英语专业的学生,因为你喜欢文学和写作。
Q:Why did you decide to major in history?
A:It was a difficult chocice because I was also attracted to government, international relations, and economics. But the study of history allowed me to combine all three, especially by focusing on economic history. Whats more, I found several of the professors in the department to be exceptionally knowledgeable and stimulating.
针对学生和应届毕业生的问题
第二部分(3~4问)
问:你是否发现某一课程特别有挑战性?
答:最初,我被去年的那门《化学入门》彻底难倒了。无论我怎样努力学,似乎都毫无进展。开始的3次知识竞赛我还失败了。于是,我尝试另辟蹊径,我不再独自埋头苦干了,而是请来一位主修化学的朋友帮忙。同时,课后我向教授请教。我发现,多花点时间做实验是非常关键的。最后,这一科我考了个 B+,并且完全理解了学习内容。另外我懂得了一个道理:进入一个新的学科领域,有时需要新的途径而不仅仅是努力学习,同时别人的帮助也可能是个决定性因素。
面试官想要看看你怎样应付困境。须证明你不会在困难面前畏缩,并且你会格外努力以迎接挑战。
Q:Was there a course that you found particularly challenging?
A:Initially I was completely overwhelmed by the introductory chemistry course that I took last year. No matter how hard I studied, I seemed to be getting nowhere. I failed the first three quizzes. So I tried a new approach. Instead of just studying by myself, I asked a friend whos a chemistry major to help me with my studies. I also began seeking help from the professor after class. And I found that more time spent in the lab was critical. I ended up with a Bplus in the course and thought I achieved a solid understanding of the material. More than that, I learned that tackling a new field of study sometimes requires a new approach, not just hard work, and that the help of others can be crucial!
问:你为什么不多参加课外活动呢?
答:我必须把更多的时间花在学习上。我来自小镇上的一所高中,虽然考试拿了很多个A,但是这并不意味着我有很好的基础可以应付大学课程。因此,我学习非常努力。不过,我也挤出时间去了解这个城市和结交新朋友,周末时也会去参加一些非正式的社交活动。
面试官也许担心,如果你对户外活动的兴趣不浓,你可能最终把自己弄得精疲力尽。雇主们喜欢那些全面发展、对户外活动有兴趣的应聘者。 如果你在大学里不曾参加过正式的课外活动,你仍然有必要谈谈你的爱好,就像你参加过的一些非正规的阅读或锻炼等活动。例如,你可以谈谈你热衷于跑步,即使你没有参加大学的长跑队。
对于那些以往的事业只局限于某一职业或产业的人来说,工作经验确实不成问题。你们有丰富的工作经验——但它们都与你现在的工作目标无关。没关系!别再三强调你的工作历史,必须强调的是你所学会的并对你现在应聘的工作有帮助的技能。例如,假设你以前从事房地产工作,在业余时间里你喜欢参加马拉松比赛。最近,你了解到一家运动鞋生产商的市场推广部有一空缺职位。你需要做的是强调雇主正在寻找的而你又拥有的技能。你不仅有很好的推销经验,而且熟悉这家公司的售销地区。这两者是很有效的结合!
Q:Why didnt you participate more in extracurricularactivities?
A:I wanted to give as much effort as possible to my studies. I came from a high school in a very small town, where I received a lot of As, but this didn't prepare me very well for college. So I studied very hard. I have, however, found time to explore the city and make new friends, and I do socialize informally on weekends.
针对转职者的问题
针对转职者的问题
问:你为什么要离开现在的工作岗位?
答:我从现时的工作中已学到了许多关于塑料工业的知识,我非常高兴曾有机会在Fiske有限公司里工作。然而,我发现自己的真正兴趣在于搞开发,而Fiske公司决定在未来两年内把这些都搁置起来。这就是我对贵单位如此感兴趣的原因,因为正如我所知道的,Randy企业集团十分重视开发,而且它是一家颇受尊敬的业界领袖。
面试官首先关心的是转职者为什么总是打算转职,向面试官说明你的决定是经过深思熟虑的。解释一下你为什么决定选择这一特殊职位,同样也要说明这个职位将会怎样提高你的天赋技能及发展你的兴趣爱好。
Q:Why do you want to leave your current position?
A:I've learned quite a bit about the plastics industry in my current position and am very glad to have had the opportunities I've had at Fiske, Inc. However, Ive found that my interests really lie in research and development, which Fiske has recently decided to phase out over the next two years. And that's why I'm so interested in this organization, because, as I understand, Randy Corporation places a great deal of emphasis on R&D, and is also a highly respected leader in the industry.
问:为什么你要放弃职业介绍所里一份已经稳定下来的工作,而去追求一个实质上你只是入门者的市场推广职位呢?
答:我非常喜欢在介绍所里工作,还学会了很多有用的技能。但同时,我几乎止步不前了。我的工作不再给我任何挑战。我考虑了很久,确信现在是改变的时候了。
正因我对市场推广有兴趣,去年我那十多岁的孩子和一些邻居的小孩计划卖T恤以帮助本地一个因火灾而失去家园的家庭时,我立刻干起来了:设计、分发宣传海报,在当地报纸上刊登广告,在食品杂货店和购物中心外面摆卖衬衣。刚开始,我真的不对这项工作抱太多的想法,但是当看见了自己的劳动成果,我开始感到兴奋了。我懂得了一个道理:你可能会取得一项巨大成就或拥有伟大的理想,但如果不为别人所知,那么你的才能就会被淹没。我终于感觉到自己似乎在做一件与众不同的事;而且,我做得很好。从那次以后,我选读了两门有关市场推广的入门课程,并计划在这个秋天报读一个业余学位课程。